New product registration

New product registration

Fill in below form to register your Safescan product and claim your 1-year warranty.

Fill in below form to register your Safescan product and claim your 1-year warranty.

  • Terms and Conditions

    In order to claim your 1-year warranty it is necessary to complete the registration form on this website for every Safescan product you have bought.


    For Safescan products purchased from one of the Safescan authorized dealers or through Safescan.com.hk the receipt/invoice number and date of purchase is required during registration. Furthermore, upon claiming your warranty, a (digital) copy of the original receipt/invoice issued will be requested.


    The 1 year warranty covers all Safescan products, except for the Safescan 20, 30, 35, RF-100, RF-110, Safescan software and consumables such as UV lamps, batteries, coin tubes, USB cables and trays


    For more information about product warranty, read the General Terms & Conditions.